Fairway Flex Privacy Policy

This Privacy Policy outlines how Fairway Flex (“we” or “our”) collects, utilizes, and discloses Personal Information when you interact with our website fairwayflex.com or make a purchase through our online platform.

Collection of Personal Information

When you engage with Fairway Flex, we gather specific information related to your device, interaction with the website, and data essential for processing your transactions. The term “Personal Information” in this policy pertains to any data uniquely identifying an individual. Below is a breakdown of the Personal Information we collect and the reasons for its collection:

  1. Device Information:
    • Examples of Information: Web browser version, IP address, time zone, cookie details, viewed sites or products, search terms, and site interaction.
    • Purpose: Accurate website loading, site usage analytics for optimization.
    • Source: Automatically collected through cookies, log files, web beacons, tags, or pixels.
    • Disclosure: Shared with our processor, Shopify.
  2. Order Information:
    • Examples of Information: Name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.
    • Purpose: Providing products/services, order processing, payment handling, shipping, order confirmation, customer communication, risk/fraud screening, and targeted advertising.
    • Source: Provided by you.
    • Disclosure: Shared with our processor, Shopify.
  3. Customer Support Information:
    • Examples of Information: Details provided during customer support interactions.
    • Purpose: Offering customer support.
    • Source: Provided by you.
    • Disclosure: [Not specified]

Minors

Fairway Flex is not intended for individuals under the age of 14, and we do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us for deletion.

Sharing Personal Information

We share Personal Information with service providers to facilitate services and fulfill contractual obligations. Examples include using Shopify for our online store.

Behavioural Advertising

We utilize Personal Information for targeted advertising and marketing communications. We use tools like Google Analytics and share information with advertising partners. You can opt-out through various platforms mentioned in the “Behavioural Advertising” section.

Using Personal Information

Personal Information is used to provide services, such as product sales, payment processing, order fulfillment, and keeping you informed about our offerings.

Lawful Basis

For residents of the European Economic Area (EEA), processing of personal information is based on consent, contract performance, legal obligations, protection of vital interests, tasks in the public interest, and legitimate interests.

Retention

Personal Information is retained unless you request erasure. Refer to the ‘Your Rights’ section for more details.

Automatic Decision-Making

Residents of the EEA can object to automated decision-making. We engage in limited automated decision-making, primarily for fraud prevention, using Shopify.

Selling Personal Information

Our Site sells Personal Information under the California Consumer Privacy Act of 2018 (CCPA).

Your Rights

  • GDPR: Residents of the EEA have rights to access, portability, correction, updates, and erasure. Contact us for details.
  • CCPA: California residents can request access, portability, correction, updates, or erasure. Authorized agents may submit requests.
  • Rakuten Advertising: Refer to Rakuten Advertising’s privacy policy and rights request form for more information.

Cookies

We use various cookies to enhance user experience. You can manage cookies through your browser settings, but note that it may affect website accessibility. Refer to our detailed Cookie Policy for specifics.

Do Not Track

We do not alter data practices in response to “Do Not Track” signals.

Text Marketing Notifications

By subscribing to Fairway Flex text notifications, you agree to receive automated marketing messages. Opt-out details are provided in the policy.

Changes

We may update this Privacy Policy; check for changes related to operational, legal, or regulatory reasons.

Contact

For questions or complaints, contact us at FairwayFlex1@gmail.com. If unsatisfied, you hav